Testimonials

We are entering year 2 with Custom Learning Systems at Memorial Hospital. We have seen similar results as our colleagues. We had a very very good organization and culture and after one year the level of engagement, ownership of the front line to present solutions and hardwiring has moved our star rating. This is a forever journey and commitment to our patients, families and...

The past three years using the CLS Service Excellence program delivered on its promises. Brian lee and his associates have put together content and programs that deliver results.

In less then one year of working with CLS and implementing proven patient centered strategies, Curry Health Network has improved its HCAHPS star rating from 2 stars to 4 stars!

Custom Learning Systems is an industry leader in assisting healthcare providers engage staff and improve the patient experience. CLS has knowledgeable staff and provides proven resources to help you become a better organization.

"Talk the talk, walk the walk." In my 40+ years in the healthcare field, I have learned a discouraging reality - - many "experts" cannot both talk and walk their area of expertise. I have been delighted to discover, first-hand, that the professionals who comprise Custom Learning Systems regularly execute these twin functions when interacting with others - - especially their...